Jakarta, March 25, 2024 - The rapid pace of digital growth today encourages payment system players to continue to innovate in developing digital financial services that can be accessed by various segments. For this reason, PT Artajasa Pembayaran Elektronis (ARTAJASA), the leading payment system infrastructure provider in Indonesia, also strengthens the various payment system services it manages as support in expanding digital access to payment systems to a higher level. This is in line with the direction of the Governor of Bank Indonesia, Perry Warjiyo, who highlighted 3 digitalization trends in the financial sector, namely digitalization in the payment system, digitalization in the banking and financial industry and digitalization through cross-border payments connectivity.

ARTAJASA President Director, Armand Hermawan, explained, “Armed with nearly 25 years of experience serving various banking and financial institutions for Switching services, including ATM Bersama, GPN Debit, QRIS, and connected to 98 banks, and more than 82 thousand ATM terminals, and connected to 31, 44 million QRIS merchants and also connected to more than 300 institutions in various industries for Payment services, ARTAJASA puts forward a new spirit and breakthrough in the payment system for innovation in expanding its services into managed service solutions (integrated managed services) which aim to provide a better and integrated customer experience in conducting digital financial transactions.“

ARTAJASA's managed service solutions include end-to-end services from Front-End, such as device / channel management, such as ATM, EDC, Internet Banking, Mobile Banking, E-KYC, digital cashier management applications and loyalty programs, to Back-End services, such as Middleware systems, Fraud Detection System, Third-Party Card Management (TPCM), Third-Party Processor (TPP), and Processing Credit Card & Debit Card which are connected to international principals. As previously stated, looking at the needs of digitalization challenges that occur in all industries, especially retail, ARTAJASA presents a digital cashier management application service that can support merchant business needs in managing inventory that is integrated with the payment system to provide daily financial reports.

Meanwhile, ARTAJASA also presents a Fraud Detection System service that provides real-time transaction monitoring as an effort to reduce fraud in financial transactions. 

Armand added that, “This managed service solution is present in an effort to build a broader payment system ecosystem supported by the fulfillment of SLA as expected by customers to ensure a better customer experience. To provide a better customer experience in the payment system, we need synergy with regulators and collaboration with institutions from various industries”.

For further information, please contact:
Ratih Febriana
Vice President of Corporate Secretary
PT Artajasa Pembayaran Elektronis
Tel: (021) 29706789